Order and Shipping
information
Disclaimer:
We make every effort to make a water tight fountain for years of
enjoyment. We construct our fountains with the finest products
we can obtain. Never use hard tap water in your fountain as the
minerals in the hard water will cause the pump to seize up in
a very short time and will not covered in the warranty. Always
use distilled or RO water and drain it between uses. Always use
caution as to where you put and run your fountain. At times the
flow of water may hit a leaf or flower and splash. So never run
it on sentimental or expensive furniture.
Terms:
We accept MasterCard, Visa, money orders and cashiers checks.
Any checks must clear before fountain will be shipped.
Shipping Charges in continental USA (Shipped USPS ground 5 to
7 day service or DHL.)
$1.00 to $55.00 --- $9.95
$55.01 to $75.00 -- $15.95
$75.01 to $100.00 --$20.95
$100.00 or more please contact for up to date shipping costs.
Call or e-mail for International shipping rates.
Rush Shipments:
Call or e-mail for rates for overnight or 2nd or 3rd day service.
Shipping Times:
We will usually ship with in 24 Hours of your order. Although at
high volume times like the holiday season, shipping may take longer.
We will notify you after receipt of your order if this will be
the case.
Sales Tax:
All orders within the state of Nevada will be charged 7.75% sales
tax.
Returns:
Your satisfaction is our primary concern. We will do our best to
satisfy each and every one of our customers to the best of our
ability. Any merchandise in the original condition and in the original
box may be returned within 30 days of receipt for a full no questions
asked refund. Please call us directly to obtain a return confirmation
authorization.
Out of Stock Products:
If we are out of stock on the product you ordered we will notify
you as such. You may then cancel or substitute your order to a
product we have immediately available.
No charges will be made until a product is actually shipped.
Warranty:
All fountains carry a 1 year parts and labor warranty. |
